Aurora Is A Tad Sluggish When It Comes To Short Sales
September 2, 2010 by man
Filed under Foreclosures Chandler AZ
Today is a fantastically unique episode, because the idea for this episode is that Kevin will not talk. If he does, Kevin and Fred may end up in a courtroom. They were certainly fired up about this situation when it happened. So, they had to wait a little bit before talking about it today.
Kevin and Fred have a folder with Aurora Loan Services. To be sincere, Aurora does a grand job of setting up folders and ordering BPO’s. Yet, their process as a whole is getting worse. It seems that they have a trouble processing their short sale files. There is a BPO and the folder is verified. All that is left to do is forward it to the investor or make a verdict. Nonetheless, they like to tell people that they will just examine files in a timely manner if there is a foreclosure sale date forthcoming. Kevin and Fred are being told that they have to hang on 90 to 120 days for your file to get reviewed.
The file that we have had a giant predicament with has now been escalated to a Senior VP at Aurora. We are tired of having to send off emails because they can not method short sale files. The Senior VP only sought to advise us to back off. She did not care about the information of the folder. Furthermore, this Senior VP decided to have an attorney telephone Kevin and Fred. The lawyer told them that they can not telephone members of senior management any longer.
Plainly, the problem is not with Kevin and Fred. Aurora seems to have exceptional setup, but they do a dreadful job of reviewing folders. Kevin and Fred are not asking for individual attention. They simply want Aurora to enhance their method, which would benefit everyone. We understand that Aurora is overwhelmed with folders. Nonetheless, they need to work on discovering solutions rather than sitting on their hands.
Get powered up by Kevin and Fred at Short Sale Power Hour by the Short Sale Specialists of Arizona
